Termos de serviço

Effective Date: May 7, 2026

Welcome to Luvea. By accessing our website or placing an order, you agree to be bound by these Terms of Service. Please read them carefully. If you do not agree with any part of these terms, please do not use our Services.

1. About Us

Luvea is operated by:

Luvea LLC
7091 4th St N
St. Petersburg, FL 33702
United States of America
Email: support@luvea.com

These Terms apply to all users of our website, including visitors, customers, and any other individuals who access our Services.

2. Eligibility

By using our Services, you confirm that:

  • You are at least 18 years of age, or
  • You are of the legal age required in your jurisdiction to enter into binding contracts

If you are under the applicable legal age, you may only use our Services under the supervision and with the consent of a parent or legal guardian.

3. Products and Services

Luvea offers women's fashion and accessories for online purchase. All product descriptions, images, and prices are subject to change without prior notice. We reserve the right to:

  • Discontinue or modify any product at any time
  • Limit the availability or quantity of any product
  • Refuse any order at our sole discretion

4. Order Acceptance

All orders are subject to acceptance and product availability. An order confirmation email does not constitute acceptance of your order. We reserve the right to cancel an order due to:

  • Product unavailability or stock errors
  • Inaccurate pricing or product descriptions
  • Suspected fraud or payment irregularities

If your order is canceled, you will be notified promptly and refunded in full.

5. Pricing and Payment

Prices are displayed in your selected currency and include applicable VAT or sales tax where required by law. We accept the following payment methods:

  • Visa, Mastercard, American Express (AMEX), Maestro
  • PayPal
  • Klarna (Buy Now, Pay Later)

All transactions are processed securely. We do not store your card details.

6. Shipping and Delivery

We offer worldwide shipping from our fulfillment centers in the USA, Brazil, and Asia. Delivery times and shipping conditions are described in our Shipping Policy. We are not responsible for delays caused by customs authorities, natural events, or other factors beyond our control.

7. Returns and Refunds

You have the right to return items within 14 days of delivery, in accordance with the EU Consumer Rights Directive and applicable international consumer protection laws. Items must be unused, unworn, and in their original packaging. Full details are available in our Refund and Return Policy.

8. Cancellation Policy

Orders may be canceled within 10 minutes of placement. After this window, the order enters our processing queue and cannot be modified or canceled. Please review your order carefully before completing checkout.

9. Intellectual Property

All content on our website - including but not limited to images, logos, product descriptions, videos, and design elements - is the exclusive property of Luvea LLC and is protected by international copyright and trademark laws. You may not copy, reproduce, distribute, or use any content without our express written permission.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Luvea shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities arising from the use of our website
  • Personal injury or property damage resulting from product misuse

Our products are provided "as is" without warranties beyond those required by applicable law.

11. Privacy

Your use of our Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our Services, you agree to the terms of our Privacy Policy. We comply with the GDPR, CCPA, and other applicable data protection regulations.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Florida, United States. For customers located in the European Union, your statutory rights under EU consumer protection law remain unaffected. In the event of a dispute, we encourage you to contact us directly at support@luvea.com before pursuing formal legal action.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our Services after any changes constitutes your acceptance of the new Terms.

14. Contact Us

For questions or concerns regarding these Terms of Service, please contact us:

Luvea LLC
7091 4th St N, St. Petersburg, FL 33702, USA
Email: support@luvea.com